Customer Service

Our chat service is available Monday to Saturday 3am – 8pm Toronto Time and you can talk to one of our customer experience agents during these times

Our friendly Customer Experience Team are available to take your calls Monday to Saturday, 3am- 8pm (Toronto Time) The only exception is that we are closed on Christmas Day and offer limited hours on Boxing Day so we can refuel and serve you better!
Canada Number: 1855 342 3770
Nigeria: +234 809 668 4444

If you prefer to write to us, our correspondence addresses are below:
Corporate Head Office: Diberr Solution Eleganza Biro Plaza 634 Adeyemo Alakija St, Victoria Island 106104, Lagos, Nigeria
Toronto Office: 75 Viva Gardens Oakville L6H 0Z1 ON Canada.

If the order has left us already, we will advise you on how best to return the item(s) you needed to change and complete the exchange.